Microsoft Office Outlook 2013

(77-423) / ISBN : 978-1-61691-450-9
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About This Course

We have an updated version of this course, please check out the Microsoft Outlook 2019 course!

Kick start your prep for the MOS 77-423 exam with the Microsoft Office Outlook 2013 course. The Microsoft Outlook certification course focuses on objectives covered in the MOS 77-423 exam and provides skills in managing the Outlook environment, creating and formatting item content; managing email messages, contacts, and calendar objects; and working with tasks, notes, and journal entries. The Microsoft MOS 77-423 exam guide teaches candidates about the technologies of Microsoft Outlook 2013 along with the concepts required for the exam.

Skills You’ll Get

The Microsoft Office Specialist: Outlook 2013 certification is an industry-recognized credential. The certification is targeted at professionals who are involved in creating business deliverables with Microsoft Office Outlook 2013 and might have experience with previous versions of Microsoft Office Outlook. The Microsoft MOS 77-423 exam is an upgrade version of the Microsoft Outlook 2010 exam.

1

Getting Started With Outlook 2013

  • TOPIC A: Navigate the Outlook Interface
  • TOPIC B: Perform Basic Email Functions
  • TOPIC C: Use Outlook Help
  • Summary
2

Composing Messages

  • TOPIC A: Create an Email Message
  • TOPIC B: Check Spelling and Grammar
  • TOPIC C: Format Message Content
  • TOPIC D: Attach Files and Items
  • TOPIC E: Enhance an Email Message
  • TOPIC F: Manage Automatic Message Content
  • Summary
3

Reading and Responding to Messages

  • TOPIC A: Customize Reading Options
  • TOPIC B: Work with Attachments
  • TOPIC C: Manage Your Message Responses
  • Summary
4

Managing Your Messages

  • TOPIC A: Manage Messages Using Tags, Flags, and Commands
  • TOPIC B: Organize Messages Using Folders
  • Summary
5

Managing Your Calendar

  • TOPIC A: View the Calendar
  • TOPIC B: Manage Appointments
  • TOPIC C: Manage Meetings
  • TOPIC D: Print Your Calendar
  • Summary
6

Managing Your Contacts

  • TOPIC A: Create and Update Contacts
  • TOPIC B: View and Organize Contacts
  • Summary
7

Working With Tasks and Notes

  • TOPIC A: Manage Tasks
  • TOPIC B: Manage Notes
  • Summary
8

Customizing the Outlook Environment

  • TOPIC A: Customize the Outlook Interface
  • TOPIC B: Create and Manage Quick Steps
  • Summary
9

Configure Advanced Message Options

  • TOPIC A: Insert Advanced Characters and Objects
  • TOPIC B: Modify Message Settings, Properties, and Options
  • Topic C: Use Automatic Replies
  • Summary
10

Advanced Message Management

  • TOPIC A: Sort Messages
  • TOPIC B: Filter Messages
  • TOPIC C: Organize Messages
  • TOPIC D: Search Messages
  • TOPIC E: Manage Junk Mail
  • TOPIC F: Manage Your Mailbox
  • Summary
11

Advanced Calendar Management

  • TOPIC A: Manage Advanced Calendar Options
  • TOPIC B: Manage Additional Calendars
  • TOPIC C: Manage Meeting Responses
  • Summary
12

Advanced Contact Management

  • TOPIC A: Edit an Electronic Business Card
  • TOPIC B: Manage Advanced Contacts Options
  • TOPIC C: Forward Contacts
  • TOPIC D: Export Contacts
  • Summary
13

Managing Activities by Using Tasks and Journal Entries

  • TOPIC A: Assign and Manage Tasks
  • TOPIC B: Record and Modify Journal Entries
  • Summary
14

Sharing Workspaces with Others

  • TOPIC A: Delegate Access to Mail Folders
  • TOPIC B: Share Your Calendar
  • TOPIC C: Share Your Contacts
  • Summary
15

Managing Outlook Data Files

  • TOPIC A: Back Up Outlook Items
  • TOPIC B: Change Data File Settings
  • Summary
A

Appendix A: Microsoft Office Outlook 2013 Exam 77-423

B

Appendix B: Configuring Email Message Security Settings

  • TOPIC A: Configure Email Message Security Settings
C

Appendix C: Microsoft Outlook 2013 Common Keyboard Shortcuts

D

Appendix D

  • Video Tutorials

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There are no technical prerequisites for the certification exam.

USD 100

The exam consists of performance based questions and is conducted in a live or simulated environment. 

The exam contains 40-60 questions.

90 minutes

The passing score varies from exam to exam and is provided on the score report.

Microsoft Office Specialist (MOS) exam retake policy

  1. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
  2. If a candidate does not achieve a passing score the second time, the candidate must wait 2 days (48 hours) before retaking the exam a third time.
  3. A two-day waiting period will be imposed between each subsequent exam retake.
  4. There is no annual limit on the number of attempts on the same exam.
  5. If a candidate achieves a passing score on an Office exam, the candidate may take it again.

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Microsoft Office Outlook 2013

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